Politique de remboursement
Fmeida Return & Refund Policy
At Fmeida, we strive to provide high-quality products and an exceptional shopping experience. If you're not completely satisfied with your purchase, we’re here to help. Please review our return and refund policy below:
Returns
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Eligibility for Return:
- Items must be returned within 30 days of receiving your order.
- The item must be unused, in its original packaging, and in the same condition as received.
- Custom or final sale items are not eligible for return.
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Process:
- To initiate a return, please contact us at support@fmeida.com with your order number and reason for return.
- Once your return is approved, you will receive instructions for shipping the item back to us.
- Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
Refunds
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Refund Approval:
- After we receive your return, we will inspect the item and notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 5-7 business days to your original payment method.
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Non-Refundable Items:
- Shipping fees are non-refundable.
- Items that do not meet the return eligibility criteria will not be refunded.
Exchanges
- If you received a defective or damaged item, please contact us at support@fmeida.com for a replacement.
Contact Us
If you have any questions about our return and refund policy, don’t hesitate to reach out to us at support@fmeida.com.
We value your trust in Fmeida and aim to resolve any issues promptly to ensure your satisfaction.
